Refund Policy – GKG FASHION (Guru Kripa Garments)

 

 

At GKG FASHION (Guru Kripa Garments), customer satisfaction is our priority. We aim to provide you with the best shopping experience, but if for any reason you are not fully satisfied with your purchase, our refund policy ensures a smooth process.

 

 

Eligibility for Refunds

 

 

• Refunds are applicable only on unused and unworn products with original tags and packaging.

• Items must be returned within 7 days from the date of delivery.

• Certain items such as innerwear, accessories, and discounted/clearance products are not eligible for return or refund.

 

 

 

Refund Process

 

 

1. To initiate a refund, please contact our customer support at thegkgfashion@gmail.com with your order details.

2. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

3. Approved refunds will be processed within 5–7 working days to your original payment method.

 

 

 

Exchange Option

 

 

• If you wish to exchange your product instead of a refund, you may choose another product of equal or higher value (with balance payable).

 

 

 

Late or Missing Refunds

 

 

• If you haven’t received a refund after the mentioned period, please check with your bank or payment provider once before contacting us.